Privacy
Last updated 24 July 2026
The only things this site asks you for are your name, an email address, and a few quick answers about your project if you want the checklist. We use them to send you what you asked for — personalised to you — and to tell you when eSiteOffice opens. We don't sell them, rent them, or pass them to anyone selling you anything.
What we collect, and why
- Your name — so your checklist and our emails address you properly, and your sample documents show your name where it would actually appear. Nothing more.
- Your email address — so we can send you the checklist you requested, and let you know when the product opens.
- Your answers about your project — what you're building, the rough cost band, and who's running the job. We use them to build your checklist. They aren't published anywhere.
- Anonymous page counts. We count page views with Vercel Analytics — no cookies, no cross-site tracking, and no way to identify you. It tells us how many people read a guide and which website or search sent them, in aggregate. That's the only measurement on this site: no advertising network, no profiling.
What we send you
Your checklist, and a small number of emails about NSW owner-builder requirements and about eSiteOffice opening. Every one of them has an unsubscribe link that works immediately, and using it stops everything — we don't keep a separate list you'd have to escape twice.
Server logs
Our hosting provider keeps ordinary technical logs — the requesting IP address, the page, the time — to deliver the site and protect it from abuse. We may also record which website or search referred you, in aggregate, so we know which guides are worth writing. We don't use either to build a profile of you.
Who else can see it
Only the service that sends our email on our behalf, and only so it can deliver the message. We don't sell or rent personal information, and we don't provide it to anyone for their own marketing. If we're ever legally compelled to disclose something, we'll comply — that's the only other case.
Where it's kept, and for how long
On systems we control or that our hosting and email providers operate for us. If you unsubscribe and ask us to delete your details, we will — apart from the minimum record needed to make sure we don't email you again by accident.
Access, correction and complaints
Email hello@esiteoffice.com to see what we hold about you, correct it, delete it, or raise a concern. We'll respond. If you aren't satisfied with how we've handled a privacy complaint, you can take it to the Office of the Australian Information Commissioner.
The guides are general information
Everything published here about permits, thresholds, courses and insurance is general information about NSW requirements as at the date shown on each page — not legal advice about your project. Always confirm current requirements before you act. See the Terms of Use.
Changes
If we start collecting anything beyond what's described above, this page will say so before we do it, and the date at the top will change.